Privacy Policy

Bombay Halwa Limited is committed to ensuring that your privacy is protected and this privacy policy reflects how we collects, uses and protect any personal information that you share with us when you make a purchase or visit this website.

We may update or undertake changes in these policies from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reason. Please do check for the updated terms and conditions on this page from time to time.

What we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal information), email address, and phone number. We refer to this information as “Order Information”.

How will Bombay Halwa Limited use the personal data it collects about me?

We will process (collect, store and use) all the information you provide consistently with the EU’s General Data Protection Regulation (GDPR).

Under what circumstances will Bombay Halwa Limited contact me?

We reserve the right to contact you and communicate with you with respect to your purchases or your visits on our website. We will ensure the information you provide will be used only suitable for purpose and will not aimed at being intrusive.

What we do with the information we gather

We shall only where we receive your free and explicit consent contact you vide your preferred method of correspondence with regards to any information that we think you may find interesting. We may periodically send you relevant updates with respect to our promotional events, special offers or seasonal products. 

Your IP address is stored in our web server access logs and is only used/reviewed in case of any potential security issues. The IP address is anonymised when used in web analytics (Google Analytics).

Our legal basis for using your personal information

We only use your personal information permitted by privacy laws, thus we use personal information for instances such as:

We need to use the information to comply with our legal obligations;
We have your consent (if consent is needed);
We need to use the information to perform a sale/contract with you.

How long we keep your personal information for

We as a practise keep your information on our systems until we become aware of either the individual or the company being no longer active and/or relevant to our needs, at that point we will delete all your details from our system.

Security

We have taken all suitable steps to ensuring that your information is secure with us. To prevent any unauthorised access or disclosure, we have in place suitable electronic procedures to safeguard the information we collect.

How we use cookies

We do use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. There is no personal data stored in any of the website cookies.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Cookies essentially aid us to make improvements and optimize the function of our website. Cookies are not intended to access your computer or reveal any information other than the data you choose to share with us.

Controlling your personal information

You have control over the personal information you provide by restricting its collection or use while filling relevant forms on our website. You could indicate your choices by ticking the relevant boxes within forms to restrict your information to be accessed by Bombay Halwa Limited for direct marketing purposes.

You have the option of changing your preference if you have previously agreed to share any of your personal information for direct marketing purposes, by emailing to us at info@bombayhalwa.com.

We will not sell, distribute (unless required by law or for a business transaction with an authorised dealer) or lease your personal information to any third parties.

Your privacy rights

You have the right to access personal information we hold about you and can request to correct inaccuracies, update, delete or restrict your personal information held by us. You can make any such complaints or request to us by email: info@bombayhalwa.com or use the 'contact us’ option within our website.

Legal

All information contained in or linked to this website is to the best of our knowledge timely, complete and accurate when issued. However, we cannot accept responsibility for any errors or omissions in this material.

Bombay Halwa Limited "terms and conditions" apply to all products sold by the company.